1. Introduction
At Diya’s Drapes of Desire LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.
2. Information We Collect
We collect personal information that you voluntarily provide when placing an order, signing up for our newsletter, or contacting us. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Credit or debit card details, billing address, and other payment-related information.
- Order Details: Items purchased, order history, and preferences.
- Usage Information: Data on how you use our website, such as browsing behavior, IP address, and device type, collected via cookies and similar technologies.
3. How We Use Your Information
We use the personal information collected for the following purposes:
- Order Processing: To process and deliver your orders, and to provide customer support.
- Communication: To send you updates regarding your orders, new products, promotions, and company news (with your consent).
- Website Improvement: To enhance user experience, improve our website functionality, and provide more relevant content.
- Compliance and Legal: To comply with legal obligations, enforce our terms, and protect against fraud.
4. How We Protect Your Information
We take appropriate measures to ensure the security of your personal information. These measures include secure data encryption, secure payment gateways, and strict access controls to prevent unauthorized access, disclosure, or misuse of your data.
5. Sharing Your Information
Diya’s Drapes of Desire LLC does not sell or rent your personal information to third parties. We may share your information with trusted service providers, such as payment processors and shipping carriers, solely for the purpose of fulfilling your orders.
In certain cases, we may be required to disclose your information to comply with legal obligations, such as responding to a court order or government request.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect data on website activity, helping us improve your browsing experience. You may choose to disable cookies through your browser settings; however, this may affect your ability to use certain features on our website.
7. Your Rights
You have the right to:
- Access and Update: Request access to the personal information we hold about you and correct any inaccuracies.
- Opt-Out: Unsubscribe from marketing communications at any time by following the opt-out instructions in the email.
- Data Deletion: Request the deletion of your personal data, subject to legal obligations.
To exercise these rights, please contact us at support@diyaselegance.com or (706) 570-4400.
8. Third-Party Links
Our website may contain links to third-party websites. Diya’s Drapes of Desire LLC is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 18, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and your continued use of our services signifies your acceptance of these changes.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
- Email: support@diyaselegance.com
- Phone: (706) 570-4400