1. Introduction
Welcome to Diya’s Drapes of Desire LLC. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. These Terms govern your use of our online store and the purchase of our products, including sarees, apparel, fashion jewelry, and 925 sterling silver collections.
If you have any questions regarding these Terms, please contact us at support@diyaselegance.com or call (706) 570-4400.
2. Products and Services
Diya’s Drapes of Desire LLC offers a variety of women’s apparel, including sarees, fusion sarees, silk sarees, ethnic wear, blouses, skirts, petticoats, leggings, and fashion jewelry, including 925 sterling silver pieces. We strive to ensure that product descriptions are accurate; however, slight variations may occur due to factors such as photography and lighting.
We reserve the right to modify or discontinue any product or service without prior notice. Products offered are subject to applicable taxes and processing fees.
3. Ordering and Payment
By placing an order on our website, you agree to purchase a product under these Terms. Orders will only be accepted once payment has been successfully processed. All orders are subject to availability and confirmation of payment. Prices are listed in US dollars and are subject to change without notice.
We accept payments through debit cards, credit cards, and other accepted payment methods. All applicable taxes, shipping charges, and processing fees will be calculated and provided at checkout. Once payment is received, you will receive an order confirmation via email.
For any payment inquiries, you can reach us at support@diyaselegance.com or (706) 570-4400.
4. Shipping and Delivery
We offer shipping to the United States and Canada. Shipping costs and estimated delivery times will be provided at checkout. Please note that delivery times may vary based on location, availability, and unforeseen circumstances such as weather or courier delays.
We are not responsible for any customs or import duties that may apply to Canadian orders. For shipping-related questions, contact us at support@diyaselegance.com or (706) 570-4400.
5. Returns and Exchanges
Exchanges or returns are strictly not allowed. The only exception is if the customer receives a defective product. In such cases, the customer must provide proof of the defect and notify us by emailing support@diyaselegance.com or texting our customer support team at (706) 570-4400 within 2 calendar days of receiving the product.
Please note that even in cases of defective products, the return or exchange is subject to approval, and there is no guarantee of a full refund. We will review each case individually and provide further instructions after evaluation.
6. Order Cancellation
Order cancellations are strictly not allowed once an order has been placed. Please review your order carefully before completing the purchase. For any inquiries, please contact support@diyaselegance.com or (706) 570-4400.
7. Custom Orders
At Diya’s Drapes of Desire LLC, we are pleased to offer custom orders to meet your unique style and preferences. Please note the following conditions for custom orders:
- Order Placement:
Custom orders are accepted over the phone. To place a custom order, please contact us at (706) 570-4400. Our team will guide you through the process, ensuring that your specific requirements are noted. - Delivery Time:
Due to the personalized nature of custom orders, delivery will take 3-5 weeks from the time the order is confirmed. This extended timeline is necessary to ensure that every detail of your custom order meets your expectations. - No Cancellations:
Once a custom order is placed, cancellations are not allowed. Please make sure that all details are accurate and final before confirming your order. - No Returns or Exchanges:
Custom orders are made specifically for you and therefore are not eligible for returns or exchanges. The only exception is if the product arrives defective. In such cases, please provide proof and contact us within 2 calendar days of receiving the product for review. - Payments:
Custom orders will only be processed after payment is successfully received. Payment details will be confirmed at the time of order placement.
For any inquiries related to custom orders, please contact us at support@diyaselegance.com or (706) 570-4400.
8. Intellectual Property
All content on the Diya’s Drapes of Desire LLC website, including images, logos, product descriptions, and text, is the intellectual property of Diya’s Drapes of Desire LLC. You may not reproduce, distribute, or use our content without our express written consent. For inquiries related to intellectual property, please contact us at support@diyaselegance.com or (706) 570-4400.
9. Limitation of Liability
Diya’s Drapes of Desire LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased, in accordance with applicable law. If you have any questions, please contact us at support@diyaselegance.com or (706) 570-4400.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Georgia, United States. Any disputes arising from these Terms shall be resolved in the courts of Georgia. For legal inquiries, please contact support@diyaselegance.com or (706) 570-4400.
11. Privacy Policy
For information on how we collect, use, and protect your personal data, please refer to our [Privacy Policy link]. For privacy-related inquiries, you can reach us at support@diyaselegance.com or (706) 570-4400.
12. Changes to Terms
Diya’s Drapes of Desire LLC reserves the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the site constitutes your acceptance of any changes.
For questions or concerns, please contact us at support@diyaselegance.com or (706) 570-4400.